Offshore Services for Hotels

Globally sourced, expertly managed

Outsourced Hotel Operations

Hotel Managers must be efficient to stay competitive.

While revenue management is key to any hotel’s success, effectively managing operations to contain overhead can be just as vital. After all, front-end workers are only as successful as their back-office support team. Today’s best hotel owners and management companies know this, but too often struggle to find the staff they need to effectively manage these key functions.

How we can help:

At Cordatus, we build fulfillment teams to support the hotel industry and its specific business processes and software platforms. Our teams are globally sourced, meaning globally competitive rates for your business.
We don’t just provide staff. We build solutions. When you work with Cordatus, you get a true partner dedicated to the success of your organization. Our teams are expertly trained, professionally managed, and deployed in an ISO 27001 / SOC2 certified data ecosystem.

Hotel Accounting BPO

If your hotel or management firm needs to scale its accounting operations, Cordatus is here to help. Cordatus has a deep bench of certified accountants and the expertise to build you an accounting team that aligns with your operational objectives. Our highly consultative onboarding process ensures that when your team starts fulfillment, they execute with precision – the first time, and every time. Some of our common functions we support include:

Payables Processing
Vendor Management
Payroll Processing
Daily Revenue Reporting

Daily Cash Reporting
Fixed Asset Management
Budgeting Support
Audit support

Customer Service

For any hotel operator that is trying to grow, world-class customer service is a must. The customer service professionals here at Cordatus are second to none, and delivering quality customer experiences is what they do best. Whether your hotel needs 24/7 reservation desk support, online chat support, or a team to manage and reply to online reviews, Cordatus has talented, friendly professionals to meet your needs.

Technologies

New technologies continue to emerge for both guests and vendors of hotels. Our teams have experience training in on many of the most challenging ERP, POS, and reservation platforms in the market today. Regardless of what technology powers your operations, our team of consultants will map out your processes and develop internal training guides to help your fulfillment team scale, quickly and effectively.